Customer Service / Clerical
Lauren Snakenberg 231 Conley St., Spartanburg, South Carolina 29306 Phone: 470-227-3208 Email: Laurensnakenberg@gmail.comCareer Objective Top performing Sales Associate with 10 years’ experience in retail sales and a reputation for exceeding performance benchmarks. Highly skilled leveraging consultative sale techniques to upsell products and exceed sales target. Demonstrated leadership skills that align teams and strengthen brand loyalty through exceptional customer service.Skills Dependable Honest Quick Learner Excellent Communication Skills Organized Computer skills: Microsoft Word, PowerPoint, Excel, WindowsWork Experience Cashier Sales Associate, Save A Lot, Spartanburg, S.C., May 2015 - October 2015 Provided customer service, greeted and assisted customers and responded to customer inquiries and complaints. Established or identified prices of goods and tabulated bills using cash registers or optical price scanners. Received payment by cash, credit, or debit and issued receipts, refunds, credits, or change due to customers. Maintained clean and orderly check out areas and completed other general cleaning duties, such as mopping floors and emptying trash cans Cashier, Citi Trends, Spartanburg, S.C., December 2014 - May 2015 Greeted each customer that came in the store in a warm manner and assisted customers with questions, needs and purchases. Answered telephones, provided information, and received orders. Implemented all visual merchandising standards and set up merchandise on the sale floor. Price marked items, and received payment by cash, credit, or debit and issued receipts, refunds, credits, or change due to customers.Assistant Manager/Cake Decorator, Pat A Cakes, Rock Hill, S.C., August 2004 - January 2010 Opened and closed store; Counted and exchanged money, credit, made change for customers, and audited money drawers. Kept accurate records of monetary exchanges, authorization forms, and transaction reconciliations. Implemented baking and decorating of cakes per job orders, work procedures, and materials required. Cleaned and maintained store; all appliances including ovens, mechanical mixers, and all other equipment.Education High School Diploma: Northwestern High School, Rock Hill, S.C., April 2006 Silver Certificate, Work Keys: Greenville Learning Center, Greenville, S.C., September 2014 Accomplishments & Awards Mayors Teen Volunteer of the Season, 2000 Volunteer Work Mayors Teen Volunteer References Available upon request.