Sherelle V.

408 Abner Road #A12

Spartanburg, S.C




 Results driven and
customer oriented professional offering 7+ years Customer Service experience.
Quality- focused team player providing exceptional track record in maximizing
productivity, building alliances, exceeding objectives and goals while
strengthening communication.  Adaptable
leader who thrives in a fast paced environment.




ADVANCE AMERICA                                      
             Spartanburg, SC                                   2014-present

Ensure integrity of all customer
documentation, assisted with customer loan inquiries, recommend and sell
products and services to meet customers’ needs, provide exceptional service and
support to customers, relates well to all levels of employees and management
and is able to appropriate and effective relationships ensure all Federal, and
State laws are followed, knowledge of the current and new company products such
as E advantage, Mercury and  TLO
systems  in order to assist with customer


CANON BUSINESS SOLUTIONS                                   Burlington, N. J                                   

Provided exceptional customer service to
major companies, extensive knowledge of all printing equipment and office supply
variable, handled high volume Contract Supply fulfillment calls, mail, email,
and faxes professionally, efficiently and accurately, processed customer care
tickets and RMA’s  utilize Oracle
applications to accurately research, analyze, log and track customer issues
through resolutions worked directly with Credit and Collections, Data
management , warehouse and contracts dept. 
to minimize customer related issues, utilized strong communications and
research skills to help customers understand the financial aspect of their



TD BANK CALL CENTER                                                      Mt. Laurel, N.J                                                                2005-2012

Apprentice Program
worked hand in hand with licensed insurance agents, document
claims, paperwork, phone calls, mailing and filing paperwork.

Customer Service Rep
assisted customer with account inquiries, transferring funds, opening new accts
by phone, soliciting TD Bank credit cards to potential candidates, unlock/reset
online accts while following strict security measures, exceeded expectations of
monthly goals opening new accts by phone assisted with coaching new employees,
voluntarily attended every Lunch and Learn that was offered by the company in
order to gain more knowledge


  • High
    School diploma

  • Certified
    in Computer Administration

Proficient in Word, Excel, Power point, Outlook, Office

Trained/knowledge in TLO

  • ID#: 87736
  • Location: Spartanburg, SC , 29301

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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