Retail Customer Service Representative

Kimberly Jennings-McKinney


Spartanburg, SC 29307


dionne.j0214@yahoo.com - (864) 621-4200


 


WORK EXPERIENCE


 


Modular Operator


Exel - Spartanburg, SC-July 2011 to July 2016


Return center for Walmart and Sam's. Operator scans, under production, returned items, that are either defective or non-defective and process items to go to a vendor, charity, liquidation, or destroy


.


Guest Service Representative


Disney - Jonesville, SC-October 2009 to July 2011


Guest service Representative in the call center. Answer calls assisting guest with issues relating to the Disney store.com website as well as assisting them with placing orders for merchandise located on the website. Promoted to become a Disney dining agent, assisting Guest with booking reservations to partake in entertainment and dining at the Park


 


EDUCATION


 


Certificate


Institute of Cosmetic Arts


2005 to 2006


 


Diploma


Spartanburg High School


2000 to 2002


 


SKILLS


 


Knowledgeable with computers, Microsoft Windows, Word, Outlook and PowerPoint. I also have strong customer/guest service experiences. Capable of working in a fast paced environment. Eagerly and open-minded to learning anything new.


 


CERTIFICATIONS


 


Cosmetology


 

  • ID#: 101121
  • Location: Spartanburg, SC , 29307

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